If you have an old version that you occasionally use, that can be enough to stop add-ins from working properly.

Make sure you don't have more than one version of Word on your PC.

Then uninstall and re-install PerfectIt one more time.

There might be a conflict with another add-in.

However, if you're in a rush and want to try everything you can before contacting us, other steps that you can take are: The next steps are a bit more complicated.

If it's not, contact technical support and we'll get you up and running. When it is finished, load Word and see if it is there. Then download and install PerfectIt before you run any other files.

Uninstall PerfectIt, then restart your computer. Before you contact us, it's just worth trying to repeat that installation one more time. Still can't see an icon for PerfectIt? We're here to help. That will restore the icon (you may need to restart Word). If PerfectIt is in that list, click it and then click the 'Enable' button. This time, click the drop-down and choose 'Disabled Items' from the drop-down list. If the icon doesn't appear, look back at the drop-down menu that said 'Manage COM Add-ins'. Make sure the box for PerfectIt is ticked.

Perfectit 3